Thread:DanBing/@comment-9566240-20131118230639/@comment-4098170-20131119205428

Firstly, I'd have to make sure I understand both sides before I start to intervene. I'd ask any witnesses about what they saw happen. I'd also check over screen caps if they were provided.

If it is not obvious what happened, or who's fault it is, I'd get them to talk it out on chat (with a chat mod online incase it gets out of hand) until they understand each other and forgive each other. If they continue to argue or be mean towards each other, I'd recruit an admin for their view on the situation.

Depending on the situation, I would get an IP address check to make sure there is no hacking or sockpuppeting.

Of course, every situation is different so there would be different steps I'd take depending on the type and scale of the problem.

''Tell me if there is anything else I need to include. I really hope I am picked!'' http://images.wikia.com/central/images/9/9d/Smiley30x30.png